Legal
Privacy Policy
Last updated: April 2026
Who we are
Pup Paradise Ltd is a dog day care business based at 7 Acre Field, Heath End, Berkhamsted HP4 3UB. Company number 15976597. You can contact us by phone on 07770 669872.
What information we collect
When you use our website or contact us, we may collect your name, email address, phone number, your dog's name and breed, the nature of your enquiry, and any additional information you choose to share. We collect this when you fill in our contact form, call us, or communicate with us by any other means.
How we use your information
We use your information to respond to your enquiry, arrange bookings and trial days, send pupdates during your dog's time with us, communicate about your membership or schedule, and comply with our legal obligations. We do not use your information for automated decision-making or profiling.
Who we share your information with
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with service providers who help us operate our business, who are bound by confidentiality agreements, or with regulatory authorities if required by law.
How long we keep your information
We keep your information for as long as necessary to provide our services. Active client records are retained for the duration of the relationship and a reasonable period afterwards. Enquiries that do not proceed are deleted within 12 months.
Your rights
Under UK data protection law you have the right to access, correct, or request deletion of your personal information, object to processing, and withdraw consent at any time. To exercise these rights contact us on 07770 669872 or write to us at our address above. If you are unhappy with how we have handled your data you may complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies.
Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last updated.
Contact us
Pup Paradise Ltd, 7 Acre Field, Heath End, Berkhamsted HP4 3UB. Phone: 07770 669872.